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Why a Classic Phone Call Is Better Than Video Calls or Texting

A science-backed explanation for why you should rely more on your voice and less on your face in our brave new world

Man smiling as he talks on the phone with someone.
Photo: 10'000 Hours/Getty Images

When the pandemic hit the U.S., most of us found ourselves socially, and thus emotionally, isolated. Even essential workers, compelled to interact with others…




Debugger is a publication from Medium about consumer technology and gadgets.

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Angela Lashbrook

Angela Lashbrook

I’m a columnist for OneZero, where I write about the intersection of health & tech. Also seen at Elemental, The Atlantic, VICE, and Vox. Brooklyn, NY.

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