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Why a Classic Phone Call Is Better Than Video Calls or Texting

A science-backed explanation for why you should rely more on your voice and less on your face in our brave new world

Man smiling as he talks on the phone with someone.

When the pandemic hit the U.S., most of us found ourselves socially, and thus emotionally, isolated. Even essential workers, compelled to interact with others…



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Angela Lashbrook

I’m a columnist for OneZero, where I write about the intersection of health & tech. Also seen at Elemental, The Atlantic, VICE, and Vox. Brooklyn, NY.